FREQUENTLY ASKED QUESTIONS

Cold Calling

• Cold Calling: Hourly Rate

We need some information about your business and target audience. We will create a script and a list of companies with phone numbers based on your criteria, and after your approval, we will start cold calling. We can also make calls using your contact list.

Click HERE to check our prices.

Yes, we do.

We use VoIP. We have US and Canadian phone numbers.

Yes, we can. It will cost you $35 (click continue and check add-ons).

There are two ways. We can put notes for each call in Excel, or we can set up an account for you in Zoho (CRM) and add comments for each call, but it will cost you an additional $35 (click continue and check add-ons). We can also send you our call logs, but you'll need to let us know when you're placing the order.

We manually track time and send updates on daily basis. If you are worried about time tracking, you can set up a free account on HubStaff.com , send us an invite, and track our time. It's a desktop app which tracks hours and takes random screenshots.

Sure, we can. But it will reduce the number of dials per hour because we will spend time on sending emails. You will need to set up an email account for us.

Monday - Friday, 9 am - 5 pm EST

If the most of them don't answer, there is nothing we can do. We are NOT responsible if they don't pick up the phone.

• Cold Calling: Performance-Based

We need some information about your business and target audience. We will create a script and a list of companies with phone numbers based on your criteria, and after your approval, we will start cold calling.

Click HERE to check our prices.

We define an "interested lead" as follows:

- A potential client who requests more information about your products/services via email.

- A potential client who requests an in-person, online, or phone appointment with you.

- A potential client who initially raises an objection, but we successfully overcome it, and the client agrees to receive an email with more information about your products/services.

- A potential client who expresses interest and agrees to receive an email with more information about your products/services but asks for a follow-up in 1-2 months. If the follow-up period is longer than 2 months, we do not consider this lead an interested lead.

- A potential client to whom we send a cold email about your products/services and who replies asking for more information. If there is no positive response, we do not consider this potential client an interested lead.

Yes, we do.

We use VoIP. We have US and Canadian phone numbers.

Yes, we can. It will cost you $35 (click continue and check add-ons).

We will add notes for each call in Excel and provide you with call recordings of the interested leads. We will send you daily updates.

We will send you our call recordings, and you can listen to the phone conversations.

Sure, we can. You will need to set up an email account for us.

Monday - Friday, 9 am - 5 pm EST

Email Marketing

• Email Marketing: Regular Offer

We need some information about your business and target audience.

Click HERE to check our prices.

Yes, we ensure all email campaigns are fully CAN-SPAM / GDPR compliant.

Please take a look HERE.

• Email Marketing: Performance-Based

We need some information about your business and target audience.

Click HERE to check our prices.

Yes, we ensure all email campaigns are fully CAN-SPAM / GDPR compliant.

We define a "positive response/interested lead" as follows:

- A potential client who requests more information about your company/products/services via email.

- A potential client who requests an in-person, online, or phone appointment with you.

- A potential client who inquires about pricing.

- A potential client who expresses interest and requests to receive an email with more information about your company/products/services but asks for a follow-up in 1-2 months. If the follow-up period is longer than 2 months, we do not consider this lead a positive response/interested lead.

- A potential client who replies and cc's their manager/owner, indicating that the manager/owner will contact us.

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